A popular drive-thru pharmacy at Northwick Park Hospital sees nearly a hundred patients a day.

Northwick Park Hospital launched the drive-thru pharmacy during the peak of the Covid-19 pandemic to help lessen the workload for the hospital staff tackling the outbreak.

Now while coronavirus cases continue to decrease and there are less admissions, the pharmacy still proves to be possible with around 70 patients a day.

The pharmacy, which is open Monday to Friday from 9am to 5.30pm, is located near to the main entrance for patients to collect their ‘hospital only’ prescriptions without having to enter the building.

Naina Patel, lead pharmacist, at Northwick Park Hospital says: “The challenge presented by COVID-19 was twofold.  Firstly, we needed to find a safe way for patients to collect their prescriptions from the hospital pharmacy.

“Secondly, we had to offer a pharmacy service to those hospital outpatient clinics that had switched to running virtual appointments.

“We are currently seeing up to 70 patients a day and have found that that they really value the service. Patients receive a text or phone call advising that their prescription is ready for collection. Our drive-through design means that patients do not need to find a hospital parking space or even get out of the car.

“The service is staffed by the pharmacy team including a pharmacist who is able to discuss the medication with the patient and answer and questions where necessary. It can also be used safely by patients coming to hospital on foot.

“For patients who need to shield at home prescriptions are delivered to their door by hospital staff. A pharmacist will then contact the patient the following day to provide advice where required.”