A NEW service to enable social services to intervene early and ensure families have fast access to support around the clock was launched today (2) by Hillingdon Council.  

The introduction of a Stronger Families ‘hub’ will offer information and support 24 hours a day, seven days a week.

The hub will be a single point of contact for all professionals and residents, with a dedicated email address and phone number.   

Families can now access most children’s services Stronger Families, including concern for a child’s welfare, access to parenting support or questions about educational needs.

Teachers, police and health staff can use the hub as a single point of contact on concerns for a child’s welfare or requesting a mental health assessment.  

Cllr Jane Palmer, Cabinet Member for Health and Social Care, said: “Early intervention is crucial in supporting families and preventing children from entering the social care system at a later point in life.

“Our social care services have undergone an incredible transformation to offer residents and professionals the best possible service at the earliest point of call.”

If you’re concerned a child may be at risk in Hillingdon, or if you feel that you or your family need support, email strongerfamilieshub@hillingdon.gov.uk or call 01895 556 006.