Hillingdon turns up heat on housing damp problems (Image: LBH)
A NEW online system to track and tackle cases of damp and mould in social housing more effectively is being pioneered in Hillingdon.
The new process has been developed and adapted in-house by the council’s housing repairs team.
It now allows them to fully track any cases of damp, mould or condensation found in homes, from the initial discovery to final repair.
The aim is for the council to be more responsive to new cases - and it says it has already resulted in more effective interventions and happier residents.
Hillingdon is responsible for more than 10,000 homes, generating between 30,000 and 40,000 repairs per year.
www.hillingdon.gov.uk/damp-mould
Comments: Our rules
We want our comments to be a lively and valuable part of our community - a place where readers can debate and engage with the most important local issues. The ability to comment on our stories is a privilege, not a right, however, and that privilege may be withdrawn if it is abused or misused.
Please report any comments that break our rules.
Read the rules here